ShawnMichele :: Customer Care

Customer Care

Contact us


If you need to check on your order please log on to your account where you can view pending orders and order history. If you have any special request, questions or concerns about an existing order or if you just want to let us know how we're doing please click on the Contact Us page.


Our Photo Gallery


If you would like to submit a photo of your Furry Best Friend to our gallery please send it to photos@shawnmichelepets.com in either jpg, gif or tif format. Tell us your pets name, breed and a little story to go with their photo.


Product submissions


We are always interested in carrying new lines but unless we see your product/brand at a tradeshow or direct we will need to see a finished sample. ShawnMichele only accepts products that we are confident are of great quality, beautiful and unique as well as free of any defects. We are also looking to expand our green line of products so please be sure to send an email about your products and website to submissions@shawnmichelepets.com If we are interested in carrying your products we will contact you with our mailing address to send a press kit or line sheets with a sample.